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Indo-Swiss Business   I   Bi-Monthly   I   Issue: Jul - Aug 2006
   

   
.COVERSTORY
 
   
11

Nestle India:
Mixing Commerce With Community Service

By Dev Waram


In the world of processed food Nestle is the First to Last word. Nestle's transparent business practices, pioneering environment policy and respect for the fundamental values of different cultures have earned the global food major an enviable place in the countries where it operates. Nestlé's activities contribute to and nurture the sustainable economic development of people, communities and nations. Above all, Nestlé is dedicated to bringing the joy of 'Good Food, Good Life' to people across the world. And Nestle India is part of this global brand.

Nestlé India, a subsidiary of Nestle S.A of Switzerland, the world's largest processed food company, has been playing a remarkable role in dovetailing its business initiatives into efforts to improve the quality of life in the rural communities where it operates.



The Indian processed foods major, which shares its parent firm's business principles based on honesty, integrity and fairness in all aspects of its commercial dealings, has over decades earned the trust and respect of every strata of society that it comes in contact, namely farmers, dealers and consumers. Today Nestle India is rated among India's “Most Respected Companies and 'Top Wealth Creators.” In the first half of 2006, Nestle India reported a healthy top-line growth of 10.4 percent supported by growth in most categories of its products.



Nestle has brought professionalism to Indian dairy farming, an otherwise rural and rustic vocation. “The challenge is to really professionalise dairy farming and win farmers' confidence,” said Martial Rolland, Chairman and Managing Director of Nestle India, while sharing his thoughts during an interactive session he recently had in Mumbai, with members of the Swiss Business Forum.

Nestlé India manufactures products of truly international quality under internationally famous brand names such as Nescafe, Maggi, Milkybar, Milo, Kit Kat, Bar-One, Milkmaid, and Nestea. In recent years the company has also introduced products of daily consumption and use such as Nestle Milk, Nestle Slim Milk, Nestle Set Dahi and Nestle Jeera Raita.



Nestlé India's parent company was founded in 1867 on the shores of Lake Geneva in Vevey, Switzerland and its first product was “Farine Lactée Nestlé”, an infant cereal specially formulated by founder Henri Nestlé to provide and improve infant nutrition. Ever since Henri Nestlé developed this first milk food for infants in 1867, and saved the life of a neighbor's child, the Nestlé Company has aimed to build a business based on sound human values and principles.

From its first historic merger with the Anglo-Swiss Condensed Milk Company in 1905, Nestlé has grown to become the world's largest and most diversified food Company, and is about twice the size of its nearest competitor in the food and beverages sector.

Nestlé's trademark of birds in a nest, derived from Henri Nestlé's personal coat of arms, evokes the values upon which he founded his company. Namely, the values of security, maternity and affection, nature and nourishment, family and tradition. Today, it is not only the central element of Nestlé's corporate identity but serves to define the Company's products, responsibilities, business practices, ethics and goals.

Today, Nestle employs around 250,000 people and have more than 500 factories or operations in almost every country in the world. The global giant, which offers around 8,000 products to millions of consumers universally, reported sales worth CHF 91 billion and a net profit of CHF 8,0 billion at the end of 2005.

Nestlé's relationship with India dates back to 1912, when it began trading as “The Nestlé Anglo-Swiss Condensed Milk Company (Export) Limited, importing and selling finished products in the Indian market. After India's independence in 1947, the economic policies of the new government emphasized the need for local production. Nestlé responded to India's aspirations by forming a company in India and set up its first factory in 1961 at Moga, Punjab, where the Government wanted Nestlé to develop the milk economy.

Beginning with its first investment in Moga in 1961, Nestlé's regular and substantial investments established that it was here to stay. In 1976, Nestlé set up its next factory at Choladi (Tamil Nadu) as a pilot plant to process the tea grown in the area into soluble tea. The Nanjangud factory (Karnataka), became operational in 1989, the Samalkha factory (Haryana), in 1993 and in 1995 and 1997, Nestlé commissioned two factories in Goa at Ponda and Bicholim respectively. Nestlé India is now putting up the seventh factory at Pant Nagar in Uttaranchal state.

“Of particular satisfaction is the commissioning of the first phase of the Uttaranchal plant in record time, setting a new benchmark,” Rolland said while releasing the company's second quarter results recently.

Nestlé has been a partner in India's growth for more than nine decades now and has built a very special relationship of trust and commitment with the people of India. The Company's activities in India have facilitated direct and indirect employment and provides livelihood to about one million people including farmers, suppliers of packaging materials, services and other goods.



Progress in Moga required the introduction of Nestlé's Agricultural Services to educate, advise and help the farmer in a variety of aspects. From increasing the milk yield of their cows through improved dairy farming methods, to irrigation, scientific crop management practices and helping with the procurement of bank loans. Nestlé set up milk collection centres that would not only ensure prompt collection and pay fair prices, but also instill amongst the community, a confidence in the dairy business. Progress involved the creation of prosperity on an on-going and sustainable basis that has resulted in not just the transformation of Moga into a prosperous and vibrant milk district today, but a thriving hub of industrial activity, as well.

The Company continuously focuses its efforts to better understand the changing lifestyles of India and anticipate consumer needs in order to provide Taste, Nutrition, Health and Wellness through its product offerings. The culture of innovation and renovation within the Company and access to the Nestlé Group's proprietary technology/Brands expertise and the extensive centralized Research and Development facilities gives it a distinct advantage in these efforts. It helps the Company to create value that can be sustained over the long term by offering consumers a wide variety of high quality, safe food products at affordable prices.

The Company started milk collection in Moga in 1961 with a collection of 511 Kgs of milk from 180 farmers. It has substantially expanded its operations with over 85,000 farmers in its own milk district. Nestlé uses local raw materials and develops local resources wherever possible. Milk Collection Centres with farm cooling tanks to preserve the quality of milk were established by the Company.

Besides this, milking machines were provided to the farmers maintaining large dairy farms. Farmers were advised on good breeding and feeding practices, and on the health of dairy herds. Techniques for increasing milk yields at the farm were introduced. Nestlé has invested in Chilling Centres and Farm Cooling Tanks. In addition to this, the Company provides assistance to farmers in the areas of cattle feed, quality fodder seeds, veterinary medicines and mineral mixture and procurement of bank loans.

”Nestle brings world-wide expertise to assist the Indian dairy farmers,” Rolland said.
Nestlé support goes further than the work with the dairy farmers. The Company is helping with the construction of facilities for drinking water and lavatories in village schools in the Moga Factory Milk District. This is a joint effort with the schools, parent associations and village administrations. Another project involved the funding of medicines for a tuberculosis clinic which is treating residents from Moga town and the nearby villages.

By working very closely with the farmers of the Moga Milk District and local administrators, Nestlé has helped to raise the quality and hygiene of the milk produced there and improve the health and life style of the farmers and other residents. Its contribution to the creation of prosperity on an on-going and sustainable basis has not only transformed Moga into a prosperous and vibrant milk district today, but also a thriving hub of industrial activity.

Nestlé India has always focused on long term, sustainable and profitable growth and helped communities around its factories to improve their quality of life in a similar manner. Nestlé Agricultural Services has used the experience gained by Nestlé across the world to set up a system of direct and efficient contact with the farmers. Company veterinarians and agronomists supervise the milk routes and advise farmers on various issues including proper feed for the herds. Milk storage facilities have been set up close to the farmers. Veterinary services are provided free, and medicines provided at wholesale cost. The company assists farmers in artificial insemination programs for their cattle, provides subsidy and helps them in procuring loans.

Water is a scarce resource. In India, availability of clean drinking water is a major concern for many communities. Almost 200 million people do not have access to clean drinking water. Nestlé India is committed to improving the situation and believes that the first step is to create awareness in the communities around its factories. A key focus area of our Corporate initiatives is to help provide Clean Drinking Water and educate children in schools to conserve this scarce resource.

Nestlé supports initiatives to create awareness about the right to education and encourages the communities around its factories to send their children to school. Nestlé India employees have developed a special play 'Let Us Go to School' for this purpose. This has been staged amongst the communities around our factories, and its recordings screened at smaller gatherings along the milk routes.

The Company also recognizes the active role that village women play in adopting good dairying practices in dairy farms and regularly conduct special programs that help them.
“Women are absolutely essential in dairy farming,” Rolland said.
Nestlé India supports local schools, helps in the maintenance of public parks and green belts, facilitates blood donation camps and health awareness programs. The key messages of conservation, hygiene, health and wellness are progressively built into the communities where the Company is present. All these initiatives strengthen the bond between Nestlé India and the community.
“We feel that we are very much part of the Indian Fabric. We will be here hopefully forever,” Rolland said

  Nestle India's domestic
salesup despite rising
input costs

Nestlé India, a processed foods major, has posted a healthy increase of 13.5 percent in domestic sales in the second quarter ending June 30 of the calendar year 2006 despite rising costs, the company said.
Martial Rolland, Nestle India's Chairman and Managing Director, said:
“I am very pleased with the strong growth in net domestic sales supported by a healthy bottomline in an environment of continuing high input costs. Also of particular satisfaction is the commissioning of the first phase of the Uttaranchal plant in record time, setting a new benchmark.”

Net Sales for the Quarter were Rs.681.2 crore and have increased by 10.6 percent, compared with the same period of 2005. Net domestic sales were Rs.610.3 crore and have increased by 13.5 percent supported by growth in most categories and across channels. Export sales have decreased by 9.2 percent compared with the same period of 2005 mainly due to lower sales of beverages to Russia and Japan, partially offset by growth in sales of other countries across the world.

The net profit for the Quarter was Rs.81.0 crore. The reported EBITDA as a percentage of Net Sales, for the current quarter is 20.3 percent, compared to 22.4 percent in the same period of 2005 which was a quarter of exceptional performance as explained in the results of that quarter. The current quarter has been positively impacted by a one-off write back no longer required and the adjusted EBITDA, after excluding the effect of this write back, stands at 18.8 percent. This decline in margin is mainly due to steep increase in prices of commodities, fuels/energies; and higher operating costs associated with upgraded formulations and manufacturing processes of the Infant Nutrition products to further enhance their quality. Staggered increases in selling prices and higher volumes have partially offset the cost increases.

The reported net profit as a percentage of gross revenue for the current quarter, has decreased to 11.8 percent from 13.3 percent in the same period last year. After stripping out the effect of 'provision for contingencies' and other exceptional items, the adjusted net profit as a percentage of gross revenue, has decreased to 11.2 percent. This is largely due to the reasons explained above.

In A Nutshell
• Net Sales for 2nd Quarter ended 30th June '06:
Rs.681.2 Cr. UP 10.6 %
• Net Domestic Sales for the Quarter : Rs.610.3Cr . UP 13.5 %
• Net Profit for the Quarter: Rs.81.0 Cr EBITDA / Net Sales ratio:20.3 %
• Higher volume growth & better realization accelerates Net Sales
• Margins continue to be healthy.
• Greater focus, improved efficiencies, higher volumes and staggered price increases partially neutralise the impact of high prices of commodities/energies, higher operating costs associated with upgraded formulations and manufacturing processes to further enhance quality
• Innovation & Renovation to increase Nutrition, Health and Wellness quotient in products continues on plan
• New benchmark for efficiency - Initial phase of 7th Factory completed within 7 months.