Indo-Swiss Business   I  Bi-Monthly I Specail Issue 2008
   
.REPORT
 
   
 
MP Gearing Up to be
India's IT Central Hub

By Anurag Jain

India's central State of Madhya Pradesh, offering the best possible connectivity, infrastructure facilities in communication and matching investment incentives is gearing up to emerge as a hub of the Information Technology industry in the country. Anurag Jain, Secretary in the Chief Minister's office looking after the Department of IT and who is also the CEO of MAP_IT gives a detailed account of a revitalized IT Policy of the State Government.

Madhya Pradesh, the second largest state is located in the very heart of the country. It has a population of over 50 million and is easily accessible from every corner of the country. From agriculture to natural resources, industry, power and people, M.P. has abundant potential.

Madhya Pradesh government had announced its IT policy in 1999. It was revitalized in 2006 and a new IT policy was launched with fresh aspirations and willingness to bring in a revolution in e- governance and induce IT investments in the state.

IT Policy - Action Plan

The broad vision of the State in the Information Technology sector is summarized as follows:

“Madhya Pradesh will use Information Technology to achieve the following:

• Improve the life of the common man leveraging the strengths of e-Governance

• Attracting investment into the sector so that the educated youth are able to contribute to the development of the State

• Create a pool of highly skilled professionals who are at par with the best in the country.

• Transforming the Resource-Based Economy to a Knowledge-Based Economy.

The four pillars that govern the foundation of the State's IT Policy are:


(A) E-Governance

(B) Attracting IT Industry

(C) IT Education - [HR Policy]

(D) Common Infrastructure


(A) E-Governance:

With increasing literacy, citizens demand better services from the government, in the shortest time, at the place of their choice and in a transparent and non-discriminatory manner. The Madhya Pradesh Government focuses on e- Governance through:

Websites & Content Creation:
“All the web sites of the state will be in both English as well as Hindi, in Unicode Fonts, common look and feel and with content relevant to the user group the site is intended for”. The following shall be the actionable points:

1. Department of Information Technology will develop a common template for websites within one month of the promulgation of the policy.

2. All Departments, using the templates and suggestion of Department of IT should reconstruct their sites in English and Hindi with content relevant for the user groups. Departments shall be responsible for updation of their site and will appoint a Webmaster for this purpose.

3. A committee under the chairmanship of the Chief Secretary shall review the progress within six months.

E-Governance Projects:
The Central Government is funding 10 mission mode projects of the state that pertain to the following departments; Land Records, Transport, Police, Treasuries, Property Registration, Employment Exchange, Agriculture, Municipalities, Gram Panchayat, Commercial Taxes. More departments to be covered by State's initiatives are Forest, Horticulture, Health etc. The Departments that are not in this list shall be computerised by State's own resources.

E-Governance projects shall be funded as follows:

1. These projects will be long term (10 to 15 years). Joint Venture of CMM level 5 companies and Empanelled Vendors of the State will be allowed to bid for the project. Madhya Pradesh State Electronics Development Corporation and MAP-IT will empanel the Vendors of the State, after the approval of a committee headed by the Chief Secretary. The Department of Information Technology will provide consultants for preparing Request for Proposal (RFP) and Detailed Project Report (DPR). The concerned Department will follow transparent procedure for selecting System Integrator (SI). The SI will provide hardware, software, proprietary software, manpower, customised software and maintenance.

a. Projects where user charges can be levied will be funded under the public private partnership principles. Projects such as Lumbering Operation MIS of the Forest Department, e-Procurement / e-Tendering and computerisation of the Collectors' office are good examples.

b. Adequate funds will be provided for computerisation of those departments submitting a project proposal. The proposal must include provision for improving systems, processes and procedures.
2. Some Departments are getting funds through externally aided projects or from the Central line Ministries (Water Resources, Urban Local Bodies, Police etc). These departments will get their projects sanctioned from the respective Agency.

3. Departments will actively discourage the use of pirated software. Department of IT will enter into select agreements with major software companies so that lowest prices can be negotiated.

4. All the Departments in one month from the date the policy is promulgated will undertake the exercise of identifying funding source. The high power committee under the chairmanship of the Chief Secretary will review the progress.

5. Evaluation of IT Projects will be based on a two-stage evaluation process. The first stage will be prequalification in which the quality of the bidding companies will be assessed. Price bids of only those companies shall be opened who are approved in the prequalification stage.

(B) Attracting IT Industry:
a. The industry grew in tier I cities such as Bangalore, Hyderabad, Chennai and Delhi. Due to congestion and infrastructural problems it has started looking at tier II cities such as Pune, Chandigarh, Bhubaneswar and Nagpur for expanding operations and reducing costs. The State plans to capitalize on this development and promote investment in Indore, Gwalior, Bhopal and Jabalpur. To attract the IT industry and to develop private IT parks, following will be the course of action:

i. Software, Business Process Outsourcing (BPO), Information Technology Enabled Services (ITES) and Computer Hardware (as described in the notification number F-16-8-eleven-D-99 dated 28-01-2000 of the Industries Department) will qualify as the Information Technology Industry.

ii. Large chunks of land (Preferably more than 100 acres) near the Airports of the above four cities will be earmarked by the State for Information Technology investment area. Composite townships with food courts, hospitals, shopping malls, residential complexes, schools, five star hotels, and other entertainment facilities for the software professionals will be allowed in these areas. Land earmarked for this purpose will not be diverted for any other purpose without the consent of the high power committee under the chairmanship of the Chief Secretary.

iii. The State Government or its agencies will not undertake construction on their own in the IT investment area. Suitable private sector infrastructure development agencies will be identified who will undertake the development, marketing and management of the IT investment area. The State or its agency will only be a facilitator or a minority partner in the Special Purpose Vehicle.

iv. The Government will facilitate acquisition of private land in accordance with land acquisition act for development of IT investment area by leading and reputed private sector companies who posses experience of making sizable investment in this sector.

v. Incentives by the Government of Madhya Pradesh

Incentive to the Industry:

1. All incentives provided under the Industrial Policy shall be applicable to the IT Industries established on Government allotted land/private land with a provision of single window processing/clearances for all government formalities.

2. The Government shall reimburse prospectively, 30 percent of the cost incurred by an IT Company operating in the State and employing more than 100 people, on securing quality certification of Capability Maturity Model (CMM/CMMi) Peoples Capability Maturity Model (PCMM) level 3 and above, subject to a maximum ceiling of four lakhs. This incentive will be available only once to the applicant company.

3. Exemptions up-to twice the existing FAR for entire IT investment area.

4. Stamp duty payable by IT companies on mortgage/ hypothecation with banks/financial institutions in IT investment area will be exempted provided the new unit is certified to be an IT outfit by a designated agency.

5. Stamp duty and registration fee exemption will be applicable on Sale/lease by financial institutions/ Government Agencies/ Pvt. Sector companies which acquire space/premises in the IT investment area for subsequent lease to IT units provided the new unit is certified to be an IT outfit by a designated agency.

6. Rate of property tax in the IT investment area will be at par with residential premises.

7. No prior permission will be required for installation of captive power plant.

8. Rebate in Cost of Land is being included as one of the major incentives for attracting investments in the state. IT companies establishing the facilities can avail rebate in the cost of land linked to employment. The terms for allotting land and the procedure for availing the rebate is defined below:

a) Rebate shall be applicable only on Government lands and land belonging to Development Authorities/ Government owned Corporation.

b) Rebate shall be restricted to Rs. 25,000/- per job created in the unit.
Or
The applicant companies proposing to have fixed capital investment (excluding working capital) of Rs 10 Crore and above will have the option of land at the rate of 25% of the prevalent premium, subject to availability of land and with the condition that the investment in fixed capital will be made within a period of three years. Land to such units will be allotted according to the table given below:
a) Minimum number of employees hired by a company in order to avail the concession shall be 100.

b) Company taking concession will have to continue operation for two years

c) Companies providing employment to more than 500 persons will be provided further concession on rate of land. The Cabinet Committee formed for implementation of this policy shall take decision in this regard.

d) Land will be allotted for 33 years on lease with provision for further renewal. A minimum 60% of the total of the IT investment area will be used for IT operations and the balance 40% can be used for ancillary use and support services. The area so developed should have facility to create at least 350 jobs per acre.

2. IT Industry shall be provided power through a dedicated feeder.

3. Exemption from Factories Act, Maternity Act, Contract Labour Act, Payment of Wages Act, Minimum Wages Act, ESI Act.

4. Exemption from electricity duty tax, entry tax and work contract tax.

5. IT units in IT investment area will be exempted from payment of Octroi, entry tax and local bodies tax for all capital goods and raw material purchased by them.

6. All incentives will be for five years from the date the IT unit becomes operational.

7. Companies establishing IT industries in the state shall be entitled to Special Economic Zone (SEZ) status under the Central Government provisions.

8. Companies providing employment to more than 250 people in the state will get preference of 10% marks in the prequalification stage of the bidding process of IT procurement.

( C ) IT Education - [HR Policy]
Madhya Pradesh has been able to produce a large number of graduate engineers in IT and computer sciences. Presently the state has more than 60 engineering colleges. Graduates from these colleges are not able to fulfill the needs of the industry. There is a need to upgrade their skills and make the manpower compatible with the industry requirement. The present government schooling system is not producing manpower, which can fulfill the requirement of BPO and ITES. NASSCOM in consultation with a leading IT consultant, KPMG has published a report that predicts the pattern of IT manpower requirement in the next five years. It is indicated that these two sectors will be requiring 2.1 million people. This sector requires keyboard skills, Internet browsing skills; ability to work on office packages, data entry and knowledge of the laws of the client country and their procedures In view of the description given above, the following is proposed to be undertaken during the Policy implementation period:
1. Selected 500 government schools will be provided modern computing hardware, software and Internet connectivity. These centers will produce students equipped for taking jobs in the BPO/ITES sectors. Department of School Education in consultation with the state IT Department, IT Industry, other concerned departments and groups will prepare a course curriculum to be taught in these schools. The School Education Department will promote teaching computers and technology in these schools.

2. To improve the standard of IT education in the engineering colleges and Government Colleges to make our graduates employable, centres of excellence will be established in all Government engineering colleges and selected Government colleges. The State would invite large reputed companies to teach technology and provide their certification in these centres.

3. English language teaching will be promoted in school education.

4. A Centre for E-governance will be established in Bhopal, which will allow engineering graduates from the IT field to work on live E-governance projects. These centres will be based on a spectrum of technologies that would include proprietary as well as open source. Noted IT professionals would man these centres. The Department of IT will submit a Detailed Project Report [DPR] within six months from the announcement of the Policy.

( D ) Common Infrastructure
i. Common infrastructure such as State Wide Area Network [SWAN], Natural Resource Management [GIS based], Data Centre, Disaster Recovery Sites and Inter Operability Standards are required so that all the departments are able to utilize these services without bothering about the maintenance of these complex facilities.

Building Investment Opportunities & Creating Positive Vibes to Attract Investors to the State of Madhya Pradesh IT SEZ

Madhya Pradesh is one of the fast growing destinations for the investments in the field of Information Technology. NASSCOM AT Kearney Report reconfirms the Investment Destination as Madhya Pradesh.

Madhya Pradesh is bestowed with excellent location conditions, bordering seven Indian states which allow easy access to other parts of the country. Availability of resources, well developed infrastructure, availability of trained and skilled manpower in abundance, a peaceful law and order situation are some of the factors which are conducive to favorable environment for influencing investment decisions and attracting investments. Madhya Pradesh scores high on all these counts. Also, the Government of Madhya Pradesh has ambitious plans to develop and upgrade the state's road, rail and air connectivity.

The IT sector provides immense opportunities for motivating flow of investments into the State. Madhya Pradesh is making remarkable achievements in promoting IT in Government as well as private areas, which includes e-governance, computerization in Government departments and various IT related activities for rural areas. In Madhya Pradesh IT has improved the citizen-government interface and made it more transparent, efficient and effective.

Emergence of IT has opened new vistas of investment opportunity and to its support; the State Government has revitalized its IT policy in the Year 2006 to attract private investment in the IT sector.

Several companies have evinced interest to invest in the State. Besides, the Government is in process of setting up of Software Technology Parks at Bhopal, Indore and Gwalior so as to provide the necessary infrastructure for IT companies. A brief detail about the new IT infrastructure is stated as below:

1. 11 IT SEZs “Formal approval” granted by BOA.

• 4 in Government and 7 in private sector

2. IT SEZs proposed in Bhopal, Indore and Jabalpur [Public Private Partnership]

• 4 million square feet of quality office space to be developed in Bhopal, 1 millon each in Gwalior and Jabalpur

• Support facilities like 5-star hotels, shopping malls, food courts, residential houses, etc. to be built

Bhopal
• IT SEZ area in 180 acres of land at village Badwai near airport.
• Compact Disc Limited Chandigarh, allotted five acres of land
• Underhills Technology, New Jersey, USA allotted 10 acre of land
• Netlink Infotech Ltd., allotted 10 acres of land
• STPI allotted three acres of land for an Incubation Centre.
• SEZ Developer identified, LOI issued to UNITECH

Jabalpur

• 90 acres of Govt land for IT SEZ 15 km away from the Airport.
• Essar Group proposing to set up their BPO (ITES) centre.
• One million square feet of quality office space to be developed.
• Identification of developer in process

Gwalior

• 30 acres of Government land for IT SEZ barely 10 km from the Airport
• STPI allotted three acres of land for incubation centre.
• 80,000 sq. ft area ready to occupy near SEZ
• One million square feet of quality office space to be developed.
• Identification of developer in process

“Investment is pouring in this sector and the economy & infrastructure fundamentals are proving to be robust and perfect. Investors are sure to make the most of this great opportunity. This is just the tip of the iceberg; Madhya Pradesh is on war footing to be a winner.”

Author is Secretary Information Technology, Madhya Pradesh Government and can be contacted at jain.anurag@mp.nic.in or call +91 755 2441062