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Outsourcing
Bi-Monthly
Issue: Sep-Oct 2006
 
 
 
   

It is with profound grief and deep respect that we bow our heads to your memory. Unassuming and without fuss, you oversaw the growth of New Media, the sapling you helped plant and nurture. You had seen it blossom into India's largest publishing house of bilateral trade magazines. Stunned as we are at the suddenness of your demise, we rededicate ourselves to work for the values you had cherished and the standards you had laid down for the publications. You'll forever remain an inspiration for us.

New Media Staff


Dear Reader,
Greetings. One of the most heartening economic developments that this country has witnessed in recent times has been the unprecedented growth of the ITES-BPO segment of the Information Technology industry. It has been growing at an annual average rate of 25 percent, much to the appreciation of government agencies as well as promotional bodies, especially the National Association of Software Companies (NASSCOM). The ITES-BPO sector is gearing up to generate export revenues amounting to $60 billion by 2010. This exponential growth of the IT-ITES-BPO industry has thrown up some typical challenges. The gravest of them all is the impending shortage of manpower, estimated to build up to 500,000 by 2010. The shortage, which is slowly building up, may threaten to slow down the pace of the industry's growth in the next few years. If the gap is not bridged on a war-footing, India may slip from its pre-eminent position of being the world's number one outsourcing destination in the near future. Acting swiftly, NASSCOM is building a national ITES-BPO cadre to meet the shortage of manpower. The cover story of the current issue of Outsourcing provides an insight into the collective endeavours of all the agencies concerned in tackling the challenge of manpower shortage. Animation and gaming is another area of software development, which has caught the imagination of the Indian IT industry. A feature on this segment of the IT industry indicates its rapid progress in the recent past as well as its future potential. On the opinion pages, we present the views of two eminent Americans, Steve Ballmer, CEO of Microsoft and Thomas Friedman, a columnist with the New York Times, both saying that US companies have actually benefited by outsourcing work to Indian firms. The issue also addresses the concerns of overseas clients about data thefts reported recently. Besides all these, the current issue also carries plenty of outsourcing news from India and abroad.

Satya Swaroop
Managing Editor
Satya@newmediacomm.biz