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Outsourcing
Bi-Monthly
Issue: May-Jun 2007
  INTERVIEW
 
   
 

Streamlining Information Management
The Strategic Solution

Shekhar Dasgupta, President and COO, Solix Technologies talks to Dominic K on the solution that offers online data archiving to help restore application performance across the enterprise. The demand for such a solution is growing, thanks to various compliance and stringent regulations such as SOX, HIPAA and BASEL II.

Brief us on Solix and the various solutions you offer for enterprise data management?
Solix is in the business of enterprise data management. Our solutions streamline information management and automate data storage and retrieval and we are headquartered in Sunnyvale, California and we have a development centre In India at Hyderabad. We are a private limited company.
As far as our solutions are concerned we started with archiving and this is basically for customers who have enterprise applications such as Oracle, DB2, SQL Sever, People soft or custom built applications and typically the data goes through various tiers and the application performance degrades. Due to this enterprise architects prefer to remove such data and migrate it on tapes. But due to compliance and various regulations they realise the need and importance of long-term data retention. So from tape we recommend them to archive it and keep it online.
That's how we started out our business and solution known as 'Archivejinni'. It solves compliance, cost & performance requirements with advanced archiving technology. From configuring and executing custom archiving routines to instance subsetting for development and testing. Rediff is one of our customers to deploy this solution.
The online archiving is for unstructured, semi-structured and structured data all with in a single platform. The solution restores application performance by up to 50 percent by relocating inactive data from your production database to a secure online data archive.

What is Subsetting?
Instance Subset creates smaller subsets of a production instance for test, development, patching, training and outsourcing to significantly reduce data duplication and infrastructure costs.
So is the platform based on open standard or on Solix proprietary platform?
The platform is based on Java with a three-tier architecture. The front end is always a browser as the solution offered is online. We support multiple browsers, which form the tier one. The second tier is the application server while the third tier is where the data resides. Any changes made in the production instance are automatically reflected in the archived instance and organisations can restore data whenever they need it.

How about the security aspects since the archived data is now exposed online and might be vulnerable to attacks and other threats?
Well. Most of the customers keep their production databases very secure. The moment it comes to non-production databases there is a tendency to get lenient. Our data security is a powerful standalone module that uses a metadata driven knowledge base built to meet the increasing data protection needs of the global enterprise.
What we do is based on algorithms that secure the production databases as well the multiple copies created on various other sites and locations. It encrypts sensitive information in non-production database for protection against inappropriate visibility.
It uses unique combinations of the latest data encryption and masking technologies to protect enterprise data from intrusion and to meet the full range of regulatory standards. This extensive feature is application aware and ensures integrity of the application and database while protecting the data against unauthorized use.

Tell us more on e-Discovery?
We have tied up with Google for enterprise search and it pulls out the required data from the enterprise databases as and when the need arises. The platform we offer is known as e-discovery or electronic discovery.
By integrating Google advanced search and indexing techniques, Solix next-generation unified ILM solution will enable users of the Google search appliance to access all kinds of enterprise data.
Enterprises will have the ability to search structured data from packaged and custom applications, semi-structured data, such as email, and un-structured data, such as documents. These documents and data can be three to five years old. This integrated system will empower secure, enterprise-wide searches irrespective of the data source or whether the data is active in production systems or has been archived to an online storage repository.

That sounds interesting. I believe to achieve this, the search engine will have to penetrate the various enterprise tiers of security or will the organisation allow to bypass its security for the search engine?
Well there will be specific people with the organisation to pull such data and do it. We also take care of the fact that who has what rights and pull what data. Even for the archived data we allow the same access and administrative rights as for the original data.

What are the best practices you suggest an enterprise needs to follow?
Information Lifecycle Management (ILM) is not a product. It is a strategy and the first thing would like to mention is when enterprises embark upon ILM strategies is to look at the enterprise data as a whole and not limited to e-mails or databases alone. ILM should be policy driven.
Enterprises need to start with data governance. This needs to be followed up by data classification and also the fact that how long the enterprise need to store the specific data. This needs to be followed by the organisations diligently. CFO, CIO and CSO should make sure that the defined policies are followed up by every one in the organisation.

How large is Solix in India? What is your current status and future plans?
Almost all of our developments happen at our development centre at Hyderabad. Add to that our sales and marketing office is located in Mumbai. India is the hub for our Asia Pacific operations. In terms of our future plans we want our eDiscovey platform to have more customer base.