Dear
Reader,
Greetings. The
growth of the
outsourcing
industry in
India has been
phenomenal.
While India
is an acclaimed
global leader
in the knowledge-oriented
ITeS-BPO service
segment, the
country is also
emerging as
an international
hub for the
manufacturing
sector, especially
in the field
of pharmaceuticals.
Most multinational
drug companies
are looking
at India as
an outpost for
their research
and development
(R&D) activities.
It is because
of the availability
of low cost
but highly qualified
scientists and
skilled workers
in the pharma
sector. Besides
pharma, medical
diagnostics
is another specialized
field, in which
India has earned
a name. Added
to this, is
the business
of medical transcriptions,
which, after
a brief lull,
has started
picking up steam
again. The cover
story of Outsourcing
is on the above-mentioned
three aspects
pharma, medical
diagnostics
and transcriptions.
The stupendous
growth of the
ITeS-BPO sector
in recent years
has been the
most significant
development
of the Indian
economy but
sustaining its
break-neck pace
is a daunting
task. It needs
a strategy of
the highest
order of thinking.
The annual Strategy
Summit of The
National Association
of Software
and Services
Companies (NASSCOM)
precisely aims
to achieve this
end. The magazine's
focus is on
the NASSCOM
Strategy Summit
2006, which
has identified
the issue of
managing and
sustaining growth
as a key priority
of the players
within the ITeS-BPO
sector. Every
fast-growing
industry has
its own in-built
weaknesses.
For the ITeS-BPO
sector, especially
in the financial
services segment,
protecting the
personal data
and customer
confidentiality
is of prime
concern. There
have been incidents
of breach of
data security
and instances
of fraud reported
in the last
couple of years,
which has put
NASSCOM and
government authorities
on alert. We
present a feature
on the joint
NASSCOM-police
initiative to
stem cyber crimes.
The spread of
the knowledge
industry across
the country
has sparked
a Personal Computer
revolution both
among businesses
as well as households.
We carry a perspective
write-up on
this phenomenon.
A similar, but
silent IT revolution
is sweeping
West Bengal,
a state, which
entered the
knowledge industry
arena rather
late. But a
visionary chief
minister and
committed bureaucracy
have put the
state at par
with other peers
such as Karnataka,
Tamil Nadu and
Andhra Pradesh.
We carry a detailed
review of the
IT industry
in West Bengal.
India has been
making waves
through its
participation
in various industrial
exhibitions
abroad. Besides
this varied
fare, we offer
other regular
features to
make the Outsourcing
magazine intellectually
stimulating
and satisfying.
Wish you happy
reading
Satya Swaroop
Managing Editor
satya@newmediacomm.biz