Dear
Reader,
Greetings. The
Business Process
Outsourcing
(BPO) sector
in India is
forging ahead
with relentless
energy and enthusiasm.
It has covered
almost every
segment of the
global economy,
be it banking,
finance, utility
services, healthcare,
pharmaceuticals
or R&D in
every manufacturing
industry. With
regard to the
manufacturing
industry itself,
India's standing
has improved
significantly
and gained global
recognition.
Today the country
has the capability
to manufacture
high-tech products
ranging from
jet aircraft
to semiconductors.
This facet of
India neatly
dovetails with
the country's
emergence as
a leader in
the IT software
and IT-enabled
services. Crucial
segments of
manufacturing
activity, such
as engineering
and design development
of various products
are being outsourced.
A recent study
conducted jointly
by NASSCOM,
an influential
forum of the
Indian software
companies and
Booz Allen Hamilton,
a leading management
consultancy
firm, has estimated
the worth of
outsourcing
work that could
come India's
way at $40 billion
by the year
2020. The cover
story of the
current issue
of Outsourcing
delves deep
into the report,
titled “Globalization
of Engineering
Services: The
Next Frontier
for India,”
highlighting
its findings.
The focus of
the issue is
on Legal Process
Outsourcing,
with countries
in the west,
especially the
US, Britain
and Canada,
which share
many similarities
in their respective
legal systems
and where the
proceedings
are conducted
in English.
This gives Indian
lawyers a definite
advantage over
others. The
IT and ITES
sector of which
BPO is an important
component employees
lakhs of employees
whose interests
are not safe
guarded by any
trade unions.
Hence there
is a need for
best and selfregulated
Human Resources
(HR) norms.
This aspect
was highlighted
at the NASSCOM
HR Summit 2006,
held in Chennai
recently. We
carry the proceedings
of the event.
Technology has
been the backbone
of India's exponential
growth in the
IT and ITES
sector. We put
the issue in
perspective
in the article,
Da Technology
Code. When a
man of N.R.
Murthy's stature
call it a day
and hangs his
boots after
helping build
Infosys as a
reputed global
company, after
two decades
of dedicated
and devoted
professionalism,
the whole IT
and ITES industry
and the country
at large rise
to give him
a standing ovation.
We carry personality
feature on Murthy.
We also present
a feature on
how the call
centres, the
stress-shops
as they are
called and the
fast-lane lifestyles
of their employees,
have inspired
creative people
to come up with
novels, documentaries
and feature
films.
Wish you a happy
reading
Satya
Swaroop
Managing Editor
Satya@newmediacomm.biz
With
a heavy
heart
we fondly
remember
Joerg
Schomburg,
the brain
behind
CeBIT
fairs,
who expired
recently.
Exemplar
par excellence
and indefatigable
organizer
of CeBIT
fairs,
the most
popular
global
IT and
Communication
extravaganzas,
Schomburg
had been
a great
friend
of India.
He instantly
recognized
India's
inherent
strength
in the
knowledge
industry.
Acting
as India's
IT industry's
own brand
ambassador,
he put
the country
on a global
pedestal
by generously
providing
a CeBIT
platform
to local
software
firms.
Farewell
to you,
Joerg,
we miss
you.
- Satya
Swaroop |
