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Indo-Australian Business 
Bi-Monthly  |   Issue: Sep-Oct 2008
  VIEWPOINT
 
 
Austrade Official's Advice to Exporters

Patience & More Patience
Pays in the Long Run


Mike Moingard talks about his experience as Austrade's Senior Trade Commissioner for South Asia - an ideal vantage point to witness the rapid transformation of India's economy. Excerpts.

When I first came to India 10 years ago I could never have predicted the staggering growth that has since occurred. Returning in 2004, it was obvious that the economy was growing well.

It was not known, however, whether or not that growth was sustainable. There were many challenges to the economy at the time. Some still exist. Infrastructure development was one of the biggest challenges. Although this problem is being addressed, it is fair to say that construction is not proceeding fast enough. By the time a new road is opened it is already overflowing.

But processes are improving. Many regulations which hindered property and industrial development have disappeared. The opening up of sectors such as in commercial aviation, telecommunications and IT has helped India's economic growth become more sustainable.

Remember that India had to build broadband, airports and roads from scratch issues that have been high on the agendas of successive governments. Yet one is constantly reminded that India is still a developing country.

I once slept in a hotel room with the light on all night because I could not find the switch. It was there all right, as I discovered in the morning but in the hallway outside!

What is driving the growth?

Around 80 percent of economic growth in India has traditionally been driven by internal factors. More recently, pressure from external forces has begun to influence the economy. Components of India's GDP reveal that the biggest sectors showing growth are in services, followed by manufacturing and agriculture.
Development of services is not only driven by international business, such as IT, but also necessities for the economy as a whole, including financial services and telecommunications. The manufacturing sector has traditionally been focused on the local economy and has only recently begun to expand.

Over 75 percent of Australia's exports into India are commodities, including industrial inputs for manufacturing such as steel and aluminium. The downside of a stronger $A has added to the cost of our products. However, this assists export of services from India to Australia as it costs less to do so.

Certainly positive perceptions of Australia have increased in South Asia in recent years. Apart from just being seen as a cricketing country, Australia has increased its profile as a source of education. More Indian companies are looking to invest in Australia and tourism to Australia is on the increase.

What is Austrade doing?

Our 'Doing Business with Australia' seminars have been very effective in sending positive messages about Australia to India's second-tier cities. We are succeeding more than most embassies or trade commissions in getting the face of Australia to be appreciated out there.

Austrade is spreading out from the big five or six cities such as Mumbai, Delhi and Chennai, and moving into places like Coimbatore places which people locate only on maps. Many of these smaller cities have populations of four or five million, with a strong regional emphasis in diverse sectors such as education and manufacturing.

What are the challenges for exporters?

Two big issues for exporters to India are commitment and patience. A third is still more patience. When we present India to Australian investors and exporters, we are selling a long-term proposition. The Indian market is not one to provide short-term results. Companies must be aware they are there for the long haul and do their research well. Efforts we have made in the retail sector, including creating franchising opportunities, are now beginning to show results. The market is ready for franchise operations, a future growth area.

A number of other sectors offer big opportunities and will continue to do so over the next few years, notably: industries involving climate change from clean coal to renewable energy energy-efficient buildings and building materials, and many services relating to these technologies. There is a growing consciousness in India of the need for new 'green' technology and the services around them that Australia can offer. Good examples of this are Australia's internationally recognised expertise in advanced solar energy production and wind power generation.

India is a great place in which to work and live

We have a fantastic staff here, and I have made many friends that I will miss when I leave. The Austrade team in South Asia, including Sri Lanka, Bangladesh and Pakistan, is equal to any in the world.

Their commitment, passion and enthusiasm have helped build a sustainable business model suited to the market and, as a result, they are achieving outstanding results. It has been a great pleasure working with them; sharing with them the warmth and hospitality of an amazing country: India.